Support
How can we help?
CAC & PIV card setup
Install your reader, get the middleware, and use your card on Windows or Mac.
My software downloads
Download ActivClient and other software you purchased (sign in required).
Ask our support team
Setup problem or question? Send us a message - we reply by email.
Reader drivers
Most readers we sell are plug-and-play (CCID): Windows, macOS and Linux install the driver automatically. If your computer does not recognize the reader, get the driver from its manufacturer:
ACS (Advanced Card Systems)
Drivers for all operating systems
Driver downloads for ACS (Advanced Card Systems) (opens in a new tab)
Identiv / SCM
Drivers for all operating systems
Driver downloads for Identiv / SCM (opens in a new tab)Smart Diagnostic utility (Windows, ZIP)
Idaxis
Drivers and support for SecurePIV, SecureTouch and SecureWave
HID OMNIKEY
Drivers for all operating systems